Welcome to the Shopezee Now. We appreciate your interest in our products and shopping with us. Our shipping policy ensures that you receive your order promptly and conveniently.

As soon as you place your order, you will receive an order confirmation email

Once an order has been submitted, you will receive the order status and shipping information. You will receive the tracking number (via email) once your order has been shipped. Here are some important details:

Shipping Charges

Every effort will be made to dispatch your order as soon as possible. All orders are processed after the order is placed.

Handling, Transit, and Order Cut-off Time for Kuwait 

(GMT +03:00)  Arabian Standard Time (Kuwait)

Handling and Transit Time: 1 Business Day (24 Hour)  (Saturday - Thursday)

Order Cut-off Time: 18:00 hrs (Saturday - Thursday)

Express delivery within 24 hours (Saturday - Thursday)

Shipping Cost:

• If you purchase products worth less than 10 KD, a delivery charge of 0.750 KD will apply.
• If the purchase amount is 10 KD or above, you will receive free shipping.
• If you want delivery within 24 hours, regardless of the total order amount, an additional delivery charge of 3 KD will apply.

Order Acceptance & Pricing

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order. To avoid any fraud with credit or debit cards, we reserve the right to obtain validation of your payment details before providing you with the product and to verify the personal information you shared with us. This verification can take the shape of an identity, place of residence, or banking information check. We reserve the right to proceed to direct cancellation of an order for which we suspect a risk of fraudulent use of a credit or debit card. We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. If an item is mispriced, we may contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

What happens after I place an order?

You’ll receive a confirmation email from us after your order is placed containing your order number and your order receipt. Please check your spam folder for the confirmation email if you don’t see it in your inbox.

If you don’t receive a confirmation email, please email support@shopezeenow.com  with the subject line “Order Confirmation Not Received” and someone from our team will contact you.

How do I check the status of my order?

Simply track your order using the tracking number we provide you through email. If you have yet to receive a tracking number after 7 business days, please email support@shopezeenow.com and we will assist you from there.