Terms of Service for ShopEzee Now

Welcome to ShopEzee Now! By accessing or using our website shopezeenow.com, you agree to comply with and be bound by the following terms and conditions.

  1. Acceptance of Terms - By using our website, you confirm that you are at least [18 age] years old and have the legal capacity to enter into a binding agreement.
  2. Products and Services - We reserve the right to modify or discontinue products without notice. All product descriptions and prices are subject to change.
  3. Order Acceptance - We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or description, or if fraud is suspected.
  4. Order Cancellation -
     
    • You may cancel your order before it has been shipped. To cancel an order, please contact our customer support team as soon as possible.
    • Once an order has been shipped, it cannot be canceled. You may initiate a return or refund according to our refund policy.
  5. Payment Terms - Payments must be made at the time of purchase. We accept Cash on Delivery, K-Net, Master and Visa Card. Your payment information is secure and will not be stored.
  6. Shipping and Delivery - We aim to ship orders within 1-2 business days. Shipping costs will be calculated at checkout. We will do our best to deliver products, services on time.
     
    • Our delivery timings are within 24 - 48 hours depending on the shipping method and from the time of order placement, except for orders placed on Thursday.
    • Orders placed on Thursday will be delivered as per your shipping method choosen during checkout, as our operations are closed on Fridays.
    • We strive to ensure timely delivery of all orders, but delays may occur due to unforeseen circumstances. We appreciate your understanding in such situations.
    • Orders could be delayed due to technical failure or unnatural causes, in that case the delivery team will coordinate with the customer to solve the delay.
  7. Returns and Refunds - We accept returns within 14 days of delivery. Items must be in original condition. Please refer to our Return and Refund Policy for more details.
     
    • To initiate a refund, please contact our customer support team with the necessary details and supporting evidence.
    • The refund can processed within 14 days of purchase with original invoice. (Used product cannot be returned if there is no issue with the product)
    • All original box and tags should be present with the box.
    • Refunds will be processed within 10 Days after the team has checked and confirmed that the delivered product was damaged during delivery or was not in working condition.
    • Refunds will be made using the original payment method used for the purchase.
  8. User Accounts - To make purchases, you may create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  9. Intellectual Property - All content on this website, including text, graphics, and logos, is the property of ShopEzee Now and You may NOT use, reproduce, distribute, or modify any content from our website without prior written permission.
  10. Limitation of Liability - To the maximum extent permitted by law, ShopEzee Now is not liable for any indirect, incidental, or consequential damages, Loss or Expenses arising from your use of our website or products.
  11. Governing Law - These terms are governed by the laws of Country Kuwait. Any disputes will be resolved in the courts of Kuwait.
  12. Changes to Terms - We reserve the right to modify these terms at any time. Changes will be effective upon posting on our website. Your continued use of the website after changes are made constitutes acceptance of the new terms.
  13. Contact Us - If you have any questions about these Terms of Service, please contact us at support@shopezeenow.com.